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Presvelos
Law
Professional Corporation

Privacy Policy

Presvelos Law Professional Corporation (“Presvelos Law,” “we,” “us”, ”our”, the “firm”) is committed to protecting the personal information entrusted to us by our clients and others we deal with. This policy explains, in plain terms, what personal information we handle, why we handle it, and the choices you have.

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As lawyers, we are bound by professional duties of confidentiality and solicitor-client privilege. Those duties go beyond what privacy law requires, and they apply alongside the practices described herein.

This policy applies to personal information about our clients, prospective clients, website visitors, and the third parties we engage with in the course of our work. It does not apply to information about lawyers, staff, contractors, or others working at or with the firm, which is handled under separate internal policies. “Personal information” has the meaning given to it under applicable Canadian privacy legislation.

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Why we collect personal information

We collect, use, and disclose personal information for clearly defined purposes connected to our legal practice and our obligations as a regulated profession. Specifically, we use personal information to:

  • determine whether we are able to act on a matter, including conducting conflict checks and client identification required by the Law Society of Ontario;

  • provide legal advice, prepare documents, conduct litigation, and otherwise deliver the services our clients have engaged us to perform;

  • communicate with clients, opposing parties, courts, regulators, and others involved in a matter;

  • issue invoices, collect fees, and maintain our accounting and trust records;

  • build and maintain internal precedents, knowledge management systems, and historical files that improve the quality and consistency of our work;

  • comply with the Rules of Professional Conduct, anti-money-laundering rules, court orders, regulatory requests, and other legal obligations;

  • protect the firm and its clients against fraud, error, and unauthorized access; and

  • send updates, newsletters, or information about legal developments to those who have asked to receive them.

 

Where we use personal information for any purpose materially different from those listed above, we will obtain consent or rely on another lawful basis under the applicable statute.

 

The information we collect

The information we collect varies with the matter. For most clients, it includes basic contact and identification details (name, address, telephone number, email address, and government-issued identification where required by professional rules). Beyond that, we collect whatever personal information is materially relevant to the matter you ask us to handle. Examples include:

  • financial, banking, or credit information for transactional and collection matters;

  • property, ownership, and title information for real estate work;

  • employment, compensation, disciplinary, and benefits information for employment matters;

  • family, medical, or insurance information for relevant disputes; and

  • communications between you and our firm about your matter.

 

In the course of acting for a client, we also collect personal information about other individuals connected to the matter — including opposing parties, witnesses, employees of corporate clients, experts, mediators, arbitrators, and other counsel. We collect only what is necessary to advance the file. If you provide goods or services to the firm as a vendor, expert, or consultant, we collect contact details, qualifications, and the banking or invoicing information needed to engage and pay you.

 

Where the information comes from

Most of the personal information we hold comes directly from the person it relates to — most often from our clients, in the course of taking instructions and providing legal services. We also obtain information from other sources where it is necessary or appropriate to do so. These sources include:

  • government registries, courts, tribunals, and public records;

  • financial institutions, insurers, employers, accountants, and other professionals connected to a matter, with the client’s consent or as authorized by law;

  • other counsel or law firms that have previously acted in the same or a related matter;

  • opposing parties and their representatives in litigation or transactional contexts; and

  • references and other individuals identified during the assessment of a vendor or service provider.

 

When and how we disclose information

We disclose personal information only where it is necessary to do our work, where the law requires it, or where the person it relates to has authorized disclosure. The most common circumstances are:

  • disclosure required to carry out a transaction or matter — for example, providing a lender’s solicitor with closing information in a real estate transaction, or filing pleadings and evidence with a court;

  • disclosure to experts, consultants, agents, or co-counsel that we engage on a client’s behalf;

  • disclosure required by court order, subpoena, regulatory authority, or other legal process;

  • disclosure to the Law Society of Ontario, FINTRAC, or other regulators in the course of their oversight of our practice;

  • disclosure to financial institutions or collection agents in connection with the collection of unpaid fees; and

  • disclosure expressly authorized by the client or made to a third party reasonably believed to be the client’s agent.

 

We do not sell personal information, and we do not disclose it for marketing purposes.

 

Service providers and cross-border processing

We rely on a limited number of service providers to support our practice — for example, document management platforms, accounting and billing software, secure email systems, and IT infrastructure providers. These service providers handle personal information only as needed to perform the services we engage them for, and they are bound by contractual obligations to protect that information.

Most of our service providers store and process information in Canada. Some store or process information in the United States or other jurisdictions, where it may be subject to the laws of those jurisdictions, including lawful access requests by foreign authorities. Where personal information is transferred outside Canada, we use contractual and technical safeguards intended to provide a comparable level of protection. If you have questions about the location of your information, please contact us using the details at the end of this policy.

 

Our website

Our website collects standard technical information when you visit — including your IP address, browser type, the pages you view, the date and time of your visit, and the site you came from. We use this information to maintain and improve the site. We do not use it to identify individual visitors except where necessary to investigate misuse of the site or to comply with legal obligations.

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and recommend you review their policies before providing any personal information.

 

How we protect and retain your information

We use administrative, physical, and technical safeguards to protect personal information against loss, theft, and unauthorized access, use, or disclosure. Access to client files is limited to those at the firm who need it to do their work. Our staff are trained on confidentiality and our information-handling practices.

We retain personal information for as long as needed to fulfill the purposes it was collected for, and longer where retention is required by law, the Rules of Professional Conduct, applicable limitation periods, or our legitimate business needs. Closed files are retained in accordance with the firm’s file-retention schedule and then securely destroyed.

 

Your rights

You have the right to ask us what personal information we hold about you, to ask us to correct it if it is inaccurate, and, in some circumstances, to ask us to delete it or restrict how we use it. To exercise any of these rights, please make your request in writing using the contact information below.

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There are limits on these rights. We may not be able to provide access to information that:

  • is subject to solicitor-client privilege;

  • contains personal information about another person that cannot reasonably be separated;

  • constitutes confidential commercial information; or

  • is otherwise excluded from access under applicable privacy legislation.

 

Where we cannot grant a request in full, we will tell you why and explain any further options available to you, including the right to make a complaint to the relevant privacy regulator.

Because the accuracy of personal information directly affects the quality of our legal advice, we ask that you tell us promptly about any changes to the information we hold.

 

Changes to this policy

We may update this policy from time to time. The current version will always be posted on our website, and the effective date below will reflect the date of the most recent update. We encourage you to review the policy periodically. For matters that are already underway, material changes that affect how we handle your information will be communicated to you directly where reasonably practicable.

 

How to contact us

If you have questions about this policy, our handling of your personal information, or you wish to exercise any of the rights described above, please contact:

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Presvelos Law Professional Corporation

141 Adelaide Street West, Suite 1006

Toronto, Ontario M5H 3L5

Email: info@presveloslaw.com

Telephone: 416.844.3457

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Effective Date: May 1, 2026

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